Frequently Asked Questions

How Do I Make a Booking Enquiry?

It’s very simple. Either use the Golden Ireland enquiry form on our website or telephone us on (086) 677 2174 or (01) 445 4783 or email gmcglynn@goldenireland.ie  with your requirements. You will receive a no obligation quotation giving you full details of your package and what’s included, along with a booking form.

How Do I Make a Booking with Golden Ireland?

To book, we require a completed booking form, along with a 10% non refundable deposit. Payments can be made by cheque made payable to Golden Ireland Directory Ltd or by bank transfer.


What happens after the deposit is paid?

Your package is confirmed and guaranteed! Now it’s time for you to relax and we’ll start planning a great trip away for you.


When are Final Numbers and the Balance Due?

2 weeks (14 days) prior to your departure. We will send you a reminder close to the due date. Payments can also be made before the due date.


How do I pay the balance for my booking?

We do ask that the group organizer take responsibility for the collection of the payment from all individual guests, and make one payment direct to Golden Ireland for the entire group. Final balance should be paid by cheque or bank transfer.


What if I don’t know exact numbers when I need to book?

We always advise booking for the maximum number of people you think will be attending. This way we can make sure that all your places are secured. We offer an excellent policy of no deposits being lost if some of your group pull out prior to the final balance date. See our terms and conditions for full details.


What happens to the deposit if some of my group drops out after booking?

Any members of your party who drop out after you have booked will not lose their deposit. Their deposits will simply be deducted from the final balance. (subject to some members still attending. See our terms and conditions for full details.)
 


Will the package price increase if some of my group drop out?

No. Our prices are fixed regardless of group size. Once you have been quoted a price and have booked, the cost per person will not increase if your group size decreases. See our terms and conditions for full details.


Can I Make Changes if I need to?

Yes indeed. We are here to serve. We will work with you to ensure that your trip away is just as you want it. If you find that you need to make changes there are usually no problems as long as we have enough notice.

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